Emergency Roof Leak Repair
When leaks occur, a quick response can be critical in reducing damage to the building. Our experienced repair teams are radio dispatched and available 24 hours, 7 days a week. Over 90% of all requests for emergency repair service received by noon, are scheduled for same day.
Emergency repairs are generally performed on a time and materials basis with a two-man crew. Please be aware that because it is sometimes difficult, if not downright problematic to trace the source of a leak, we generally do not guarantee repairs. It sometimes requires multiple visits, and a process of elimination to locate and remedy troublesome roof problems. We are, however, the best in the business at this type of problem solving, and we look forward to gaining your confidence in leak investigation, detection, and repair.
At the first service call, we investigate the leak by checking with the building occupants, searching out the likely source/s of water intrusion, and repair any obvious flaws or defects. If the leak persists and a second service call is needed, we may need to perform a “water test’ during dry weather conditions to more definitively identify the source of the leak/s. Although we have a very high success rate with the first service call, some leaks require multiple efforts, and a process of elimination with a progressively expanding scope of work to successfully complete the repairs.
We do not limit our investigation to the roof alone. Often, leaks are at windows, HVAC units or outside walls. Our repair teams look at all possible causes and are qualified and prepared to perform simple repairs in these other areas as well. Additionally, wet weather repairs may only provide a temporary solution and a return call may be necessary when the roof is dry.
You will receive an invoice with a photographic record and a detailed description of the work that was performed. All invoices are generally due and payable on receipt unless other terms have been agreed upon in advance.
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